Privacy Policy for Caldwell Exteriors

Effective Date: October 13th, 2024

At Caldwell Exteriors, accessible from https://caldwellexterior.com, protecting your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or interact with our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Submit a contact form, where we collect your name, email address, and phone number.

We also collect non-personal information automatically through third-party services, including:

Google Analytics and Microsoft Clarity: This data includes information such as your IP address, browser type, and pages visited on our website, which is used for analytics and improving our services.

2. How We Collect Data

We collect data in the following ways:

Forms: When you submit information through the contact forms on our website.
Cookies: We use cookies to enhance your browsing experience, track your preferences, and analyze web traffic. You can control or disable cookies through your browser settings.
Third-Party Services: Google Analytics and Microsoft Clarity help us track user interactions with our site for analysis purposes.

3. Purpose of Collecting Data

We collect and use your data to:

Improve our services and customer experience.
Better understand our customer base and target potential customers.
Track sales, website goals, and usage patterns.
Ensure compliance with legal requirements, if needed.

4. Data Storage and Protection

We store the information you submit through our forms on secure servers provided by Google Cloud Platform, a third-party service provider. We take all reasonable measures to protect your data from unauthorized access, loss, or misuse.

5. Third-Party Services

We use several third-party services to enhance our website’s functionality and performance:

Google Analytics: For tracking user activity on the website.
Google AdWords: To manage and display ads.
Microsoft Clarity: For heatmaps and session recording to understand user behavior.

These third-party services may collect information such as your IP address, browser type, and interactions with our website. Please refer to their privacy policies for more details on how they handle your information.

6. How You Can Control Your Data

If you wish to access, correct, or request the deletion of any personal data we have collected, you can contact us at:

Email: office@caldwellexterior.com

We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

7. Legal and Geographical Considerations

This Privacy Policy is intended to comply with the laws and regulations of the State of Texas, where Caldwell Exteriors operates. We currently serve only Texas residents and are not required to comply with international laws such as GDPR or CCPA.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the updated date.